effective date
At Age Peterhead, we are committed to protecting your prvacy and looking after any personal information you share with us. Because we are a small local charity run entirely by volunteers, we intentionally keep the data we collect to an absolute minimum.
This policy explains what little information we collect via our website and how we look after it safely.
the information we collect
We only collect personal information that you knowingly and voluntarily provide to us when you fill our the contact form on our website: This includes:
> You Name
> Your Email Address
> Your Phone Number (if provided)
> Any message or enquiry you type into the form
how we use your information
We only use your details to respond directly to your specific enquiry, for example, to chat about a volunteer home companion visit, arrange a free mobility aid loan, or discuss booking one of our accessible caravans in Fochabers.
how we store your data
Your data is stored securely within our password-protected charity email system. Because our team values your privacy, we do not print out your digital messages or store them on personal, unencrypted home computers. We only hold onto your contact information for as long as it takes to resolve your enquiry, after which it is securely and permanently deleted.
your rights
Under UK data protections laws, you have total control over your information. At any time you can ask us to:
> See a copy of the information you sent us
> Correct any mistakes in your details
> Delete your contact details from our system entirely
contact us
If you have any questions about your privacy or want us to remove your details from our mailbox, please get in touch with our friendly volunteer team:
> By Post: Age Peterhead, 8 Drummers Corner, Peterhead
> By Email: agepeterhead@gmail.com